Are payments on Spbshop.it secure?
Yes, purchases made on Spbshop.it are safe and guaranteed.
Online payments made by credit card are completely risk-free.
Payment data is encrypted during transmission and handled directly by credit card and bank transfer providers.
Spbshop.it will never learn your credit card number, nor will it store or retain the data you provide on its systems.
Spbshop.it only receives confirmation of the transaction.
Security certificates
To ensure maximum purchase security, payment information transmitted over the internet is encrypted using the SSL (Secure Socket Layer) protocol.
Industry-standard Secure Socket Layer (SSL) technology encrypts potentially sensitive information, such as your name and address, as well as critical information like credit card details.
The information exchanged between your computer and Spbshop.it cannot be read or copied if intercepted.
This technology includes the following features:
- Authentication: Ensures that your browser sends data to the correct and secure server.
- Encryption: The data is encrypted so that it can only be read by the secure server.
- Data Integrity: Data is checked during transfer to ensure it cannot be altered.
Additional information
For any questions or to request more information about payment methods on Spbshop.it, send an email to spb@spb.it.
What payment methods are available on Spbshop.it?
On Spbshop.it you can use one of the following payment methods:
Credit card
Payments for products purchased on the site can be made by credit card directly from the site.
Spbshop.it accepts VISA, Mastercard, and Maestro cards.
Accepted credit cards are listed in the footer of each page on the site.
The total amount due will be charged at the time of ordering.
To ensure payment security and prevent fraud, Spbshop.it reserves the right, in some cases, to request a copy of the front and back of your identity card via email.
If the order is placed by someone other than the cardholder, the cardholder's ID must also be provided.
The requested document must be valid, and the email will specify the deadline for submission.
The order will be suspended until the document is received.
If Spbshop.it does not receive the requested documents within the indicated deadline, or if the documents are expired or invalid, the contract will be automatically terminated pursuant to Article 1456 of the Civil Code. Civil Code Civil Code and the order will be cancelled, without prejudice to Spbshop.it's right to claim compensation for damages caused by the user's breach.
I credit card information (card number, holder, expiration date, security code) are encrypted and transmitted to the payment processor.
Spbshop.it does not access or store credit card information, even if the user chooses to save it, with the exception of the cardholder's name, as indicated above.
Bank transfer
If you choose to pay by bank transfer, you must make the transfer at the time of ordering.
The bank details for payment will be provided in the order confirmation email.
If you don't receive the email, check your spam folder or contact customer service to verify the email address you provided.
Products will be shipped only after receipt of payment.
Spbshop.it does not accept payment receipts or transaction codes as proof of bank transfer.
Your order will remain in “Pending” status until Spbshop.it systems confirm the transfer.
Payments via bank transfer are not as fast as other methods; shipping will be delayed by 24 business hours for domestic transfers and 3 to 6 business days for international transfers.
Please include your first name, last name, and order number in your bank transfer reference, for example: Mario Rossi order 100001548.
How can I know if my payment was successful?
You should receive a confirmation and payment summary email from Spbshop.it to the email address you provided.
Receiving this email confirms that your order has been successful.
- If you paid by credit card, you will receive a second email from Stripe confirming the transaction.
- If you paid by bank transfer, you may receive a notification from your bank.
Didn't receive one or both confirmation emails?
Contact Spbshop.it Customer Service for more information.
Does Spbshop.it store credit card information?
No, Spbshop.it does not have access to your credit card data as this information is transmitted directly to the institutions that manage credit card transactions.
